Transition to Direct Bill Effective 7/1/2021

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Transition to Direct Bill Effective 7/1/2021

Dear LA Care Health Plan employee,     

As a current plan participant in the LA Care Health Plan long term care insurance plan, we are writing to let you know that Genworth is changing the billing method from payroll deduction to direct billing effective 7/1/2021.

If you have a spouse whose premium is deducted from your paycheck, they will also be directly billed by Genworth effective 7/1/2021.

Genworth is mailing you an official letter explaining the direct bill process and providing payment mode options of annual, quarterly, semi-annual, or monthly Electronic Funds Transfer (EFT).

If you have not received a billing statement by 8/1/2021, please contact LTC Solutions at 877-286-2852 and Genworth at

1-800-416-3624. Your coverage is not continued until your payment has cleared your bank account.

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